The Spencer Hotel

I recently stayed at this hotel — conveniently located near the Aviva Stadium and about 25 minutes from the city center, which isn’t too bad. Check-in & check-out was simple and quick, thanks to Hamid, who was incredibly pleasant and joyful, making a great first & final impression! The rooms are quite spacious, and we even had a lovely view of the river. All amenities were spot-on. I especially appreciated that it’s a sustainable, green hotel — I love that if you’re not finished with your towel, they don’t replace it unnecessarily; they just tidy up the room, which felt perfect. The hairdryer provided was a nice surprise — a proper one! Plus, the Ritual products available (for use in the hotel only) were a real treat. One downside was the elevator which I had read online beforehand — quite slow, and only one was working. But that gave us a good chance to get some steps in by using the stairs a few times! We dined at the EAST restaurant. Unfortunately, the receptionist (light ginger hair in a low bun) didn’t lift her head to greet us, which felt a bit indifferent, especially since greeting guests is a key part of her role. After I greeted her and mentioned my booking for 7:30, she simply stared without engaging much. I believe a friendly, proactive approach like “Hi, do you have a booking? Table for two? Food or drinks?” would have been more welcoming. Our server was friendly, though she seemed eager to take our order immediately, which made us feel a bit rushed, especially when ordering cocktails. Also, the drinks arrived at the same time as the food, which felt a bit off — drinks should ideally come first to enjoy while waiting. The food itself was amazing with great presentation, but it was quite difficult to get the staff’s attention for refills or to check how the food was. It sometimes felt like they wanted us out quickly after we finished eating, and we weren’t even thanked as we left.

Room quiet and clean. Good black out blinds and a window you can open for fresh air (air con also easy to use). Very comfortable beds - we had two singles and a double. Breakfast buffet was fabulous. Fast check in and check out plus luggage storage was great. We really enjoyed using the pool with the kids, and they had some pool noodles and floaties. Staff friendly and helpful. Luas stop and bus stops are very close.

The hotel is very well located within easy walking distance of the centre. It is incredibly quiet. We weren't disturbed by any noise from either inside or outside the hotel. The room was a good size ,had plenty of storage space, power points and best of all an empty fridge. There's a good little supermarket around the corner. The airport express bus service stops virtually outside the hotel. Above all , the staff are very welcoming, engaging and friendly. Despite the few negatives I would definitely stay here again.

Customer service was excellent. In particular, Philip at the front desk was very helpful and helped us to upgrade to a junior suite (for a small charge of course). The room was amazing with a wrap around balcony overlooking the Liffey. The location was perfect. Short walk to all of the sites in Dublin but far enough away that we were out of the tourist madness. Our meal at the bar downstairs was very good.

Good location for theatre 🎭, staff very friendly and helpful, we were checked in earlier, two bedroom family suite was lovely with big balcony. Coffee machine and water bottles in room. Bathroom with bath and separate shower, double sink. Beds very comfy. Good swimming pool with nice and warm water, sauna, steam room and jacuzzi for no extra charge and no bookings needed.